Help/FAQs
Website Help and Frequently Asked Questions
I have forgotten my password, what to I do?
If you have forgotten your password click here Enter your email address and your password will be forwarded to you.sss
I can't play any of the games?
The games require Flash to operate. You can download the free Adobe Flash Player by clicking here.
How do I request a song?
Click on the button at the top of the page marked REQUESTS. Complete the Request Form and submit. Your request will be forwarded to our DJ's.
How do I contact the station?
Full contact details are listed in the Contact Us section of this site. To locate this section simply click on the Contact Us button located at the bottom of each page.
Who's who at MIX 101.1?
Program Director - Irene Hulme
Sales Manager - Carlos Correa
News Director - Emily Hoskins
How many people work at MIX 101.1?
There are approximately 50 people employed at Mix101.1
Who owns Mix101.1?
We’re owned by The Australian Radio Network, which is 50% owned by APN News and Media, and 50% by Clear Channel International.
How does Mix101.1 measure its audience?
Official surveys are carried out by Nielson Media Research. NMR conducts surveys for all the capital city radio stations in Australia, the results of which are released eight times a year. Survey results play a significant part in the sales and programming of a radio station. Commercial radio is a business, and therefore growth is based on revenue generated by advertising. If a station is rating well, clients will more likely buy advertising space on that station.
Is it hard to get a job in radio?
Because there are only so many stations in any given market, opportunities are highly sought after. But while you're waiting for that lucky break, there are several ways you can receive training such as through the highly-regarded AFTRS’s courses, or some of the radio courses found in the Yellow Pages
Who decides on what goes to air?
The Program Director is responsible for everything you hear on the air. For instance, the talk topics, the presenters, the sound of the news and what competitions/promotions the station is involved in. (We also work to the ABA’s Codes and Standards to maintain high standards within the communities we serve.)
How can I contact one of your on-air personalities?
Because it's not always possible to speak 'off the air' to our Mix101.1 announcers, we have set up individual email accounts for all of our on air staff. Just click here for email details.
Is there a cool-off period between winning prizes?
To ensure all of our listeners have an equal chance of winning, we enforce a standard set of terms and conditions. Click here for the details.
Does Mix101.1 offer work experience for students?
Every week we get many requests from students requesting work experience with MIX 101.1. Unfortunately, due to work place laws and insurance implications, we can no longer offer work experience.
What about group/school tours?
Group tours of our studio facilities are popular and in some cases are booked many weeks in advance. For more information and to check availability, please call (03) 9420 1011 during business hours.
Does Mix101.1 do lost and found pet calls or stolen property reports?
Because we receive hundreds of these calls every week, it is not possible to broadcast each one. MIX 101.1 advises stolen property be reported to the Police as soon as possible.
When I call Mix101.1, why does the producer tell me not to ask the hosts, "How are you doing?"
In a typical show, lots of people phone in – and many ask this question. Usually, they're just fine. If they aren't, believe us, you'll hear about it without having to ask.
Is there another number to call if the studio line is engaged?
Sometimes when there is a hot issue or popular contents our phone lines become jammed. If you hear an engaged signal when you call we ask that you are patient and try again later.
Why do I have to turn down my radio when I call Mix101.1?
When you listen to MIX 101.1 on the radio, you are hearing a "delayed" signal. That means that what you are hearing actually happened a few seconds ago. If a caller is talking on the air and listening to the radio at the same time, not only does it create confusion between what's "live" and what's "delayed," but it also creates feedback.
How can I have a Community Service Announcement aired on Mix101.1?
All Community Service requests are reviewed on an individual basis. To submit a Community announcement, send the details to us at 21-31 Goodwood Street, Richmond, Melbourne. VIC 3121 – or submit via the contact us section at www.mix1011.com.au
How do I find out more about advertising on Mix101.1, and how much does it cost?
MIX 101.1 can be an effective tool to obtain your marketing objectives. If you would like to advertise on MIX 101.1, please call us during office hours on (03) 9420 1011
How do I make a request?
You can phone, fax or email – but please note we get hundreds of requests every day and it’s simply not possible to acknowledge them all or submit your request at www.mix1011.com.au
Why do you seem to play the same songs all the time?
Almost every music-based station in the world has defined a target audience and researched the music that is best-loved by this target market. This defines the initial playlist and after that there’s a lot of “variety” content added to keep it fresh. We never get complaints from people saying we play their favorite song too often, but we sometimes do about the ones they don’t like (which might be someone else’s favorite song!). We go to a lot of effort to minimize repetition issues, and welcome feedback on this.
If I call the studio, will I be put to air?
Not necessarily, but while we seek permission, all callers to an on-air studio should have an expectation that their comments may be broadcast – either live or delayed
Can I get a tape of something off-air?
We do not provide this service, except under court orders for The Police.
What do I do if I have a complaint?
Please call the station first and the receptionist will direct you to the right person. Complaints need to be made in writing and addressed to the General Manager (or person in charge), but a quick call first will help you gather the right information and check the details of how to proceed.
Is Mix101.1 part of some kind of industry body?
Yes, we’re part of Commercial Radio Australia – and at their web site you will learn more about the Australian Radio Industry and developments like Digital Radio
How do I win something?
Keep listening!
